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Category: Restaurant
  • Your pay will be discussed at your interview

Job code: lhw-e0-90660568

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Penn National Gaming

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
**Don't just work. Work Happy.**
A career in gaming? At Hollywood Gaming at Mahoning Valley we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
**Your daily responsibilities include**
+ Promoting a fun and exciting environment with a positive and upbeat attitude
+ Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of this position
+ Safeguard all assigned VLT assets.
+ Responsible for jackpot payouts.
+ Provide exceptional guest service in assigned area on VLT floor
+ Assist guests with questions and concerns regarding VLT machines.
+ Perform minor service on VLT machines (clear bill jams, fill printer paper, etc.) and notify VLT Technician when repair is needed
+ Work with the VLT Technical department to ensure that all machines in assigned area are in good working order
+ Exhibit a friendly, helpful and courteous manner when assisting guests and fellow team members
+ Report any VLT irregularity or suspicious activity to VLT Supervisor
+ Ability to lift 50 lbs throughout the shift. Must be able to stand for 7 consecutive hours
+ Any and all duties as assigned by your Supervisor or a member of management
+ Promoting a positive influence in the community and participating in company-sponsored events
+ Work on special projects as assigned.
+ Must be able to calculate simple math problems
+ This

job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.

**To be successful in this position it will require the following skill set**

+ Must have an outgoing, energetic and enthusiastic attitude

+ Must enjoy assisting others

+ Must be comfortable initiating conversations and creating a fun environment with our guests

+ Ability to manage difficult or emotional guest situations

+ Respond promptly to guest needs

+ Respond to requests for service and assistance

+ Respond well to questions

+ Participate in meetings

+ Speak clearly and persuasively in positive or negative situations

+ Works well in a team environment

+ Puts success of team above own interests

+ Able to build morale and contribute to team goals and objectives

+ Supports the team's efforts to succeed

+ Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests

+ Must possess excellent interpersonal skills.

+ Good oral and written communication skills, must be fluent and literate in English

+ Ability to stand and walk for entire shift and mobility to move easily around entire property

+ Must be able to listen and respond to visual and aural cues.

+ Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality

+ Ability to work in a smoking/secondary smoke environment

+ While performing the duties of this job, the team member is regularly required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to talk or hear. The team member is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

+ Minimum of 21 years of age

+ High school diploma or general education degree (GED) preferred

+ One to three months related gaming experience and/or training preferred; or equivalent combination of education and customer service experience

+ Must be able to obtain an Ohio Lottery Commission License.

**Something to leave you with**

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment.

**Now that you have read about who we are, here is your opportunity to see what we're about!**

**Equal Opportunity Employer**

**Job ID** _2018-49658_

**Casino Property** _Hollywood Gaming at Mahoning Valley_

**Position Type** _Regular Part-Time_

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